JESSE WIDVEY

COMPUTER SYSTEMS ANALYST

  u 1826 Sussex Courtu Melbourne,FL u

  u jesse.widvey@gmail.com u (803) 634-9133u

My background is in providing critical communications in high stress environments for the Joint Special

Operations Community as telecommunications expert. My experience represents the total telecommunications

solution; the breadth of my experience includes operating tactical jump packages for some of the most

demanding customers in the world, in addition to working in the Tier 2 and Tier 3 support levels at the Army’s

primary training and experimentation NOC.

  · Active DOD Top Secret/SCI Security Clearance.

  · Certified Ethical Hacker, Security+ w/ CE, Microsoft Certified System Administrator (Server 2003).

  · Bachelors of Science in Information Technology, emphasis in Information Systems Security

  ·6 Years of experience working in military NOC and TOC environments, 6 years of experience working in the

Information Technology field and 9+ Years’ experience with military and commercial satellite systems.

  ·Experience performing a wide variety of IT and customer support functions under large workloads and high

volumes of stress.

  ·1 year supporting J-SOCC centers (Joint Security Operations Control Center)

CORE COMPETENCIES

Satellite Access Protocols: TDMA, FDMA, SCPC, DVB

Encryption Devices: ViaSat KG-250, KG-175, Harris SECNET 54, KIV-7M trunk encryption device.

Networking: TCP/IP, DNS, DHCP, Ethernet, VPN, ACL.

Security: Sleuth Kit/Autopsy, OSSIM, Nmap, Nessus, military grade encryption, NAS grade encryption, PKI,

FIREFLY, unsecured/secured/classified LANs, Information Assurance.

Customer Support: Metasolv, NetBoss, Solarwinds Orion, SNMPc, Remedy & FINS ticketing systems.

Operating Systems: Windows XP, Windows Vista, Windows 7, Sun Solaris

Networks: WWW, NIPR, SIPR, JIANT, SOIS, JDI, CENTREX, and SPAWAR

PROFESSIONAL EXPERIENCE

Harris FTI

Yoh Contracting

Network Operations Specialist

April 2014 – Present

  · Manages the digital and analog network for the Federal Aviation Administration (FAA) to include over 24,000

individual circuits spanning over 2000 locations.

  · Responsible for maintaining high availability telecommunication services (voice, data, IP) between FAA

facilities supporting the National Airspace System (NAS).

  · Detects, analyzes, and resolves network switching and transmission system problems while minimizing

impact on customer service. Triages events based on air traffic impact and severity to determine

appropriate levels of response and resources to allocate.

  · Provides troubleshooting guidance to remote technicians in order to diagnose and repair complex hardware

and software faults involving IP routing issues, digital trunks, and local and long distance voice and data

switching platforms.

224th Joint Communications Support Squadron/ JCSE

United States Air Force/ GANG

Technical Sergeant (E-6)

Standards and Evaluations

June 2013 – Present

  ·Provides squadron-wide (120+ personal) training and evaluation on military grade encryption devices,

iDirect VSAT terminals, basic LAN administration, help desk functions, and certification boot-camps

(Security+, Network+, A+).

  ·Managed a team of 5 in support of the Nuclear Weapons Accident/Incident Exercise in conjunction with the

FBI, NCIS, and the Department of Homeland Defense. Provided 100% uptime for all services.

  ·Supervised a team of 6 junior sergeants in a tier 3 end user support role at Moody AFB. At the end of the

mission, upon my recommendation, two members were promoted to the grade of Technical Sergeant, one

was awarded the Air Force Achievement Medal, and another received NCO of the Quarter.

Network Service Center-Training/ Fort Gordon Battle Lab

Computer Systems Analyst

June 2009 – June 2013

  · Provided Tier 3 technical expertise as a Systems Analyst for a 24/7/365 Network Operations Center;

primary responsibilities included the training, remote troubleshooting, and prompt problem analysis and

resolution for soldiers on the JNN, CPN, and SNAP terminals.

  · Routine duties include the management and configuration of KG-250, KG-175, and KIV-7M bulk

and trunk encryption devices.

  · Provides quality assurance on all missions configured to ensure accuracy of both TDMA & FDMA links.

  · Provides frequency management & spectrum interference analysis.

  · Coordinates cross polarization procedures between customers and Satellite Controllers.

Joint Communications Support Element

United States Air Force

February 2007 - June 2009

Staff Sergeant (E-5)

Mosul, Iraq

Network Administrator/ J-SOCC Technician

October 2008 – July 2009

  · Positioned as day-shift Non-Commissioned Officer in Charge (NCOIC) charged with problem logging,

issue resolution and event tracking to ensure proper escalation to Tier- 3/Tier-4 staff.

  · Tier 2 Network Administrator tasked to maintain the Cisco infrastructure supporting unclassified,

classified, secret, top secret, and SOIS networks. Insured 100% up-time during combat operations

and mission critical hours.

  · Performed help desk duties that included account configuration, verification and troubleshooting of

account issues on a user populace of 300+ rotating individuals.

  · Worked in conjunction with government agencies to as a SOCC technician with responsibilities

that included account management on SOIS networks (Top Secret), utilizing security

information and event management (SIEM) software to comb hard drives and mobile devices for

raw intelligence gathering & data recovery on captured mobile devices, and forensic analysis on

internal user devices suspected of leaking classified data.

  · As equipment subject matter expert I analyzed and resolved complex technical issues to include

ensuring proper configuration and maintenance of all mission critical hardware to include cisco routers,

switches, VOIP gateways, encryption modules and satellite systems.

  · Spearheaded an effort to completely rewire the flight line compound, eliminating unnecessary splices,

bad cables and ensuring all cables were properly labeled. This cut troubleshooting times in half and

reduced mission critical outages by 75%.

Southwest Asia

Satellite Systems Subject Matter Expert

July 2007 – September 2008

  · Performed functional tests on mission essential spares heading into theatre both on the component

and system level. Additional worked with Tier 3 engineers on the experimentation of promising

systems, trials of innovative operating schemes, assessments of notional concepts, and the

operational validation of emerging systems.

  · Provided a highly stable satellite link between U.A.E. and the White House for a Video

Teleconference (VTC) between General Petraeus and President Bush. Coordinated between the

Satellite controllers at MacDill AFB and the White House communications team to provide 100% link

reliability.

  · Personally responsible for over 350,000 dollars’ worth of equipment, to include updating and

maintaining SOPs for all pieces of equipment to include wiring references, and equipment

configurations.

  · Awarded the Army Achievement Medal & Joint Services Commendation Medal for providing

100% reliability during mission critical hours for a JSOC Task Force.

240th Combat Communications Squadron

United States Air Force

May 2004 - February 2007

Senior Airmen (E-4)

Satellite Technician

Attended Basic Training, Electronic Principles, and Satellite Communications Technical School. Tasked to

assist in maintaining and operating the AN/USC-60 and AN/TRC-100A satellite terminal.

.